Occasionally, an automatic update for a device or computer will cause huge problems, and require removal. Remember the iOS 8 Update 1 that made iPhone 6 phones unusable?  How about the OS X security update last year that caused Macs to crash en masse? Well no one is immune to error.  Microsoft has just confirmed that a recent update for Windows 7 — specifically KB 3004394 — is causing a range of serious problems and recommends removing it.

But HOW? How do you remove an update that Microsoft automatically installed on your computer? Here is how: 

  1. Open Installed Updates by clicking the Start button , clicking Control Panel, clicking Programs, and then, under Programs and Features, clicking View installed updates.

  2. Click the update that you want to remove, and then click Uninstall If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

To stop Windows from installing or notifying you about an update, see Troubleshoot problems with removing updates.

If you want, you can reinstall the update later by going to Windows Update in Control Panel and checking again for updates.